Terms &
Conditions

Terms and Conditions – www.unshakenprotocol.com

Welcome to www.unshakenprotocol.com. By accessing this website and purchasing our services, you fully agree to the terms and conditions outlined below. We recommend reading this document carefully before finalizing any transaction.

1. General Information

The website www.unshakenprotocol.com is operated by S.C. INGRAF BOOKING S.R.L., headquartered in Cluj Napoca, registered with the Trade Register under no. J12/1909/2019, unique registration code (CUI) 36251003.

  • User: Any individual or legal entity accessing the site.
  • Client: Any person who purchases one of the available service packages.
  • Services: The digital educational packages titled Basic, Pro, and Premium.

2. Object of the Agreement

The object of these Terms and Conditions is to regulate the sale of digital packages on the website www.unshakenprotocol.com. By checking the box to accept the terms during checkout, a distance contract is considered concluded between the parties.

3. Service Packages and Pricing

The website offers three tiers of access:

Buy Basic

Foundational resources of the protocol.

Will receive

A full trading strategy (PDF) with clear entry / exit rules & simple risk management details.

Buy Pro

Advanced resources and additional tools.

Will receive

Everything from BASIC and access to the online tools: Execution tool (checklist), Trading journal (template), and Real examples, explained.

Buy Premium

Full access, priority support, and exclusive features.

Will receive

Everything from BASIC and Pro and also we offer a comprehensive two-step mentoring induction designed to streamline your transition into professional trading. This includes an Initial Assessment & Strategy Onboarding session to align your current skill set with our methodology, followed by Phase 2: Performance Audit & Optimization, a formal performance audit to validate your progress. We will troubleshoot specific challenges encountered during the month, conduct a gap analysis of your technical skills, and finalize your "Pro-Trader" roadmap with actionable directions unique to your trading style. You will also have access to videos that explain the sophisticated nuances of our methodology through real-world examples, giving you the confidence to execute even when the market isn't "textbook" perfect. And last but not least we provide a structured path to mastering emotional regulation and professional consistency, turning discipline into your greatest competitive advantage.

All prices are displayed on the website and may be modified at any time without prior notice. However, the price established at the time of purchase remains valid for that specific order.

4. Intellectual Property

The content of www.unshakenprotocol.com (text, graphics, logos, video materials, source code) is the exclusive property of the administrator and is protected by copyright laws. Copying, distributing, or reselling these materials without written consent from the owner is strictly prohibited.

5. Limitation of Liability

The information provided through our packages is for educational and informative purposes only. The administrator of www.unshakenprotocol.com does not guarantee specific financial or other results. The user is solely responsible for how they apply the information received. We assume no liability for losses caused by using the content provided or for the misinterpretation of any of the content.

6. Right of Withdrawal (Refund Policy)

Since the products offered are digital (content delivered online), in accordance with the legislation in force (GEO 34/2014, art. 16 lit. m), the right of withdrawal does not apply once the provision of digital content has begun.

Note: By purchasing a package, you agree that you lose the right of withdrawal once you have been granted access to the digital materials.

7. Data Protection

We collect your data exclusively for order processing and billing. We do not operate a newsletter service; therefore, your data will not be used for email marketing purposes unless such a feature is implemented and separately agreed upon in the future. Please refer to our Privacy Policy for GDPR details.

8. Disputes

Any conflict arising between www.unshakenprotocol.com and its clients will be resolved amicably. If this is not possible, the jurisdiction belongs to the courts at the registered office of the website administrator.

9. Amendments to Terms

We reserve the right to update this document periodically. The applicable version is the one available on the site at the time of payment.

Last Update: 1 May 2026

Privacy
Policy

Privacy Policy – www.unshakenprotocol.com

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.unshakenprotocol.com (the 'Site').

1. Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.

Additionally, when you make a purchase or attempt to make a purchase through the Site (Basic, Pro, or Premium packages), we collect certain information from you, including:

  • • Name and Surname
  • • Billing Address
  • • Payment Information (processed securely via third-party processors)
  • • Email Address
  • • Phone Number

2. How We Use Your Personal Information

We use the Order Information that we collect generally to fulfill any orders placed through the Site. This includes:

  • • Processing your payment information.
  • • Providing you with the digital access to the Basic, Pro, or Premium packages.
  • • Providing you with invoices and/or order confirmations.
  • • Communicating with you regarding your account or technical support.

Note on Marketing

We do not operate a newsletter. Your email address will only be used for transactional purposes (account setup, password resets, and delivery of purchased materials) and will not be used for unsolicited marketing campaigns.

3. Sharing Your Personal Information

We share your Personal Information with third parties to help us use your Personal Information, as described above.

  • Payment Processors: To securely process your transactions (e.g., Stripe, PayPal, or similar).
  • Compliance: We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.

4. Data Retention

When you place an order through the Site, we will maintain your Order Information for our records (such as accounting and taxation) unless and until you ask us to delete this information.

5. Your Rights (GDPR)

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

6. Data Controller

S.C. INGRAF BOOKING S.R.L.

Reg. No: J12/1909/2019

CUI: 36251003

Address: Cluj Napoca, Romania

7. Changes

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

8. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at support@unshakenprotocol.com.

Last Update: 1 May 2026

Refund Policy

At www.unshakenprotocol.com, we are committed to your success. Our methodology is designed to yield results, provided that the protocol is followed with absolute discipline. Because our products are digital and instantly accessible, we do not offer "no-questions-asked" refunds. Instead, we offer a ONE MONTH Conditional Performance Guarantee.

1. The ONE MONTH Performance Guarantee

We advertise that if a user follows 100% of the information and strategies provided in our packages (Basic, Pro, or Premium), they will see progress within one month. If you have strictly adhered to the protocol and can prove that you saw no progress after one month of consistent application, you may be eligible for a refund.

2. Eligibility Requirements for a Refund

To qualify for a refund, you must demonstrate that you have given the protocol a fair and complete trial. Refund requests will only be considered if the following conditions are met:

  • • Strict Adherence: You must prove that you followed the Daily Checklist provided in your package 100% for 30 consecutive days.
  • • Single Account Focus: You must demonstrate that the protocol was applied to a single, dedicated account and that no other conflicting strategies or "outside" methods were used on that same account during the assessment. Also every trading day must have its own journal where the entry or no entry, will be explained and if it's not in line with the strategy conditions, then the trader would not be entitled to a refund.
  • • Documentation & Proof: You must provide all solicited proof details requested by our team. This includes, but is not limited to: time-stamped logs or screenshots of your completed Daily Checklist, credentials to access your master account; account statements or activity history showing the exact application of the protocol as described at www.unshakenprotocol.com; evidence that the account remained exclusively dedicated to this protocol for the duration of the trial. Any other request for documentation or verification reasonably specified by our team.

3. Non-Refundable Circumstances

Refunds will not be granted in the following cases:

  • • You changed your mind after purchasing.
  • • You did not follow the Daily Checklist for the full month duration.
  • • You used the protocol intermittently or combined it with other methods.
  • • You cannot provide the requested documentation/proof of your activity.
  • • The whole month has not yet elapsed, or more than 60 days have passed since the date of purchase.

4. How to Request a Refund

If you have completed the "One Month" challenge and have all your documentation ready, please contact us at support@unshakenprotocol.com with the subject line "Refund Request - Performance Guarantee."

Our technical team will review your submitted proof within 7–10 business days. If your documentation confirms that the protocol was followed 100% without results, a refund will be issued to your original payment method.

5. Finality of Decision

S.C. INGRAF BOOKING S.R.L. reserves the right to determine, in its sole discretion, whether the evidence provided constitutes 100% adherence to the protocol. Any suspicion of forged documentation or manipulated account history will result in an immediate denial of the refund and permanent suspension of the account.

Last Update: 1 May 2026

Disclaimer

Disclaimer – www.unshakenprotocol.com

Please read this disclaimer carefully before using our services.

1. Educational and Informational Purpose Only

All content, materials, and services provided on www.unshakenprotocol.com, including but not limited to the Basic, Pro, and Premium packages, are intended for educational and informational purposes only. The information provided does not constitute financial, investment, legal, or professional advice.

2. No Guarantees of Profit

www.unshakenprotocol.com and its operator, S.C. INGRAF BOOKING S.R.L., make no guarantees, express or implied, regarding any specific financial outcome, profit, or success resulting from the use of our materials. Any examples, case studies, or testimonials used on this website are illustrative and do not represent a promise or guarantee that you will achieve the same results. Your success depends on your own efforts, background, and external market factors beyond our control.

3. Assumption of Risk

By using this website and purchasing our services, you acknowledge and agree that all financial activities involve inherent risk. You are solely responsible for any decisions you make and any actions you take based on the information provided. We strongly recommend that you consult with a qualified professional before making any significant financial decisions.

4. Limitation of Liability

To the maximum extent permitted by law, S.C. INGRAF BOOKING S.R.L., its directors, employees, partners, and the "www.unshakenprotocol.com" brand shall not be held accountable or liable for any direct, indirect, incidental, or consequential losses or damages that may occur as a result of:

  • • Your use or inability to use the information on this website.
  • • Any financial losses, loss of data, or loss of profits incurred.
  • • Any errors or omissions in the content provided.
  • • Any actions taken by you based on the strategies or materials found within the Basic, Pro, or Premium tiers.

5. Third-Party Links

The Site may contain links to third-party websites or services that are not owned or controlled by www.unshakenprotocol.com. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites.

6. Acceptance of Terms

By continuing to use this website and by purchasing any of our products, you signify your acceptance of this Disclaimer. If you do not agree with these terms, you must refrain from using our services.

Last Update: 1 May 2026
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